Shipping and Returns

Shipping 

We ship to all 50 United States via FedEx, UPS or OnTrac. We cannot ship to PO Boxes. 

We pack our ice cream in an insulated shipping box filled with dry ice to ensure your purchase arrives frozen within the shipping time frame. 

Please be aware that dry ice is very cold (-109.3°F), and can be dangerous if not handled correctly. Specific instructions for safe handling and disposal of any dry ice that may remain in the shipping box will be included. Please do not handle dry ice with your bare hands. 

Flat rate shipping applies to 6 pint bundles delivered to addresses located within the continental United States. All orders outside of the continental United States will incur shipping costs based on destination. 

 

Shipping Schedule 

We ship Monday through Wednesday. Any orders that do not meet our Wednesday shipment cut off will be held until the following Monday. Frozen shipments cannot be in transit over the weekend so the destination, shipping method, and the day you placed your order call affect when your order will arrive.  

Most orders arrive within 2 days after your order is shipped. 

 

Return Policy 

All sales are final. If your kulfi ice cream doesn’t arrive frozen, we’ll reship the order at our cost. Need help? Contact info@heritagekulfi.com.